Terms of service

Effective Date: 01 August 2026

Welcome to Reha Vibes. These Terms of Service ("Terms") govern your access to and use of our website, https://rehavibes.com, and the purchase of products offered through our website. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About Reha Vibes

Reha Vibes is an online store offering handcrafted personal care and wellness products made with carefully selected natural ingredients.

2. Acceptance of Terms

By accessing our website, placing an order, or using any of our services, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • You agree to comply with these Terms and all applicable laws and regulations.

3. Products and Product Information

We strive to ensure that all product descriptions, images, ingredients, and prices are accurate.

However:

  • Product images are for illustration purposes only.
  • Slight variations in color, fragrance, texture, weight, or appearance may occur due to the handcrafted nature of our products.
  • Such variations are not considered defects.

We reserve the right to modify product descriptions, pricing, packaging, or availability at any time without prior notice.

4. Pricing and Payments

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change prices without prior notice.

Accepted payment methods may include:

  • Cash on Delivery (COD)
  • Debit/Credit Cards
  • Bank Transfer
  • Digital Wallets (where available)

Orders will only be processed after successful payment verification where applicable.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Cancel any order.
  • Refuse service.
  • Limit quantities purchased.
  • Reject suspicious or fraudulent orders.
  • Cancel orders due to pricing or inventory errors.

If your order is cancelled after payment has been received, an appropriate refund will be issued.

6. Shipping and Delivery

Delivery times are estimates and may vary depending on your location and courier services.

Reha Vibes is not responsible for delays caused by:

  • Courier companies
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Events beyond our reasonable control

Ownership and risk of the products transfer to the customer upon successful delivery.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before making a purchase.

8. Product Usage Disclaimer

Our products are intended for external use only unless otherwise specified.

Customers should:

  • Read all product instructions carefully.
  • Perform a patch test before first use.
  • Discontinue use if irritation occurs.
  • Consult a healthcare professional if you have known allergies or medical conditions.

Reha Vibes does not guarantee individual results, as outcomes may vary based on skin type, health conditions, and personal usage.

9. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product names
  • Images
  • Graphics
  • Videos
  • Text
  • Designs
  • Website layout

is the property of Reha Vibes or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or use any content without prior written permission.

10. Prohibited Activities

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or viruses.
  • Interfere with website functionality.
  • Copy or exploit website content without permission.
  • Submit false or misleading information.
  • Engage in fraudulent transactions.

Violation of these Terms may result in suspension or termination of access.

11. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • Providing accurate and up-to-date information.

You are responsible for all activities conducted through your account.

12. Limitation of Liability

To the fullest extent permitted by law, Reha Vibes shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use or inability to use the website.
  • Product misuse.
  • Allergic reactions or skin sensitivity.
  • Delayed deliveries.
  • Technical issues.
  • Unauthorized access to your information.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Reha Vibes, its owners, employees, affiliates, and partners from any claims, damages, losses, liabilities, or expenses arising from:

  • Your violation of these Terms.
  • Misuse of our products.
  • Your breach of applicable laws.
  • Your infringement of the rights of others.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Reha Vibes is not responsible for the content, privacy practices, or services provided by those external websites.

Accessing third-party websites is at your own risk.

16. Force Majeure

Reha Vibes shall not be held responsible for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Pandemics
  • Government actions
  • Labor disputes
  • Internet outages
  • Transportation disruptions

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Lahore, Punjab, Pakistan.

18. Changes to These Terms

Reha Vibes reserves the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon publication on our website. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

19. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Reha Vibes

Website: https://rehavibes.com

Email: rehavibes@gmail.com

Phone: +92 312 4251126

WhatsApp: +92 312 4251126

Business Address:

House No. 113/1, Street 5
Block B, Hamza Town Phase 2
Lahore, Punjab, Pakistan