Shipping policy

Effective Date: 01 August 2026

At Reha Vibes, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand our shipping methods, delivery timelines, and other important information.

1. Shipping Coverage

Reha Vibes currently delivers products across Pakistan.

If we expand our shipping services internationally, this policy will be updated accordingly.

2. Shipping Methods

We offer the following shipping options:

Standard Shipping

  • Delivery Time: 3–5 Business Days
  • Shipping Charges: Free
  • Suitable for regular deliveries across Pakistan.

FastTrack Shipping

  • Delivery Time: 2–3 Business Days
  • Available for customers who want faster delivery.
  • Additional charges may apply at checkout, where applicable.

Delivery times are estimates and may vary depending on your location and courier operations.

3. Order Processing

  • Orders are processed within 24 hours of confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, it cannot be modified or cancelled.

4. Estimated Delivery Time

After your order has been dispatched:

  • FastTrack Shipping: Delivery within 2–3 business days
  • Standard Shipping: Delivery within 3–5 business days

Most orders are delivered within 2–3 business days, depending on your selected shipping method and delivery location.

Please note that deliveries to remote or rural areas may require additional time.

5. Free Shipping

Reha Vibes proudly offers Free Standard Shipping on all orders across Pakistan.

If FastTrack Shipping is selected, any applicable shipping charges will be displayed during checkout before payment.

6. Order Tracking

Once your order has been dispatched:

  • A Tracking ID will be sent to your registered email address.
  • You can use the Tracking ID to monitor your shipment through the courier's tracking system.
  • If you do not receive your tracking details within 24 hours of dispatch, please contact our customer support team.

7. Delivery Attempts

Our courier partners will make reasonable attempts to deliver your order.

If delivery cannot be completed due to:

  • Incorrect address
  • Customer unavailable
  • Invalid contact information
  • Refusal to accept delivery

the order may be returned to Reha Vibes. Additional shipping charges may apply for re-delivery.

8. Shipping Delays

Although we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Extreme weather conditions
  • Public holidays
  • Courier service disruptions
  • Government restrictions
  • Natural disasters
  • Remote delivery locations

Reha Vibes is not liable for delays caused by third-party courier services.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Reha Vibes is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete addresses or contact information provided by the customer.

10. Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit, please contact us within 72 hours of the expected delivery date.

Please include:

  • Order Number
  • Tracking ID
  • Photographs of the package (if damaged)
  • A brief description of the issue

Our support team will investigate the matter and provide an appropriate resolution.

11. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Reha Vibes

Website: https://rehavibes.com

Email: rehavibes@gmail.com

Phone: +92 312 4251126

WhatsApp: +92 312 4251126

Business Address:

House No. 113/1, Street 5
Block B, Hamza Town Phase 2
Lahore, Punjab, Pakistan